Hear Ye, Hear Ye!
To all with whom it may be concerned, GDPR is upon us. Rejoice now in the reclamation of your personal data, for no longer can it be stored without your permission.
Anything But Plastic cares about your right to access and control your personal data. To that end, ABP will never use your data for anything other than carrying out a contract (you buy, we send) and will only bother you if you’ve subscribed to my blog. None of that marketing crap you never asked for. What a relief! I don’t believe in spam marketing emails, so you’ll have to look at the shop or follow one of my social media accounts if you want to find out about new products or special offers.
The only other correspondence you’ll receive from ABP is if something has gone wrong with your order (hopefully not) or if you’ve missed out some details that I need to ship your order (e.g. part of the postcode is missing). This will usually be by email, but I will give you a ring if you don’t respond to my emails. Please use a current email so that I can contact you if needs be. I’m not just after a chat, I’m trying to get a hold of you for a legitimate reason. Satisfied? Good.
If you’d like me to delete any data ABP holds on you, please get in touch by emailing me at firstname.lastname@example.org or send me a letter explaining your wish to get off the grid to – Jenny Derry, Anything But Plastic, Office 1.14, Bellahouston Business Centre, 423 Paisley Road West, Glasgow, G51 1PZ. If you are that insistent I’ll burn after reading too. 😉 I’ll reply to say I have accepted your request and then you shall never hear hide nor hair from ABP again, I promise. Same goes for if you would like to know what data ABP holds on you. Drop me a line and I’ll show you the data. Which will be the same as any other online shop, just so you know and don’t hassle me for no reason. I’m not collecting weird information like your grandmother’s favourite biscuit from you so chillax.
What kind of data does this website collect anyway?
Oh, just the usual really. Some will be collected because you’ve provided it yourself either when buying a product or subscribing to my blog. This includes contact details such as your email address and phone number, as well as where you live, so I can send your order to you, otherwise you wouldn’t get anything obviously. Your billing details and payment information you provide in order to pay for the products you want to order. Again, we wouldn’t get very far without you inputting those details. Your details are not used for anything other than fulfilling an order you have placed, or, sending you my blog posts because you have subscribed to receiving them.
Other data is collected ‘automatically through monitory tools’ which sounds scary but is just what happens when you use the web. It’s like 1984 in here. We use nice words like cookies to throw you off and make it seem like a tasty proposition. …Ok that sounds sinister sorry. It’s pretty messed up I agree. However, this is the information that may be received, collected or stored just by using this site (or any other, it’s not just me!) ‘IP address, computer and connection information and purchase history’. Software tools such as Google Analytics may be also be used to ‘measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page’. Everyone does this believe it or not. I’m just trying to be transparent with you. I’m not using that data to exploit you, I can’t be bothered because it isn’t that interesting.
Why do you collect it then?
ABP may ‘collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.’
You did ask.
Where do you put this data then? Do you show it to anyone else? How do I know they are trustworthy then eh?
I have a cabinet containing a gang of miniature trained monkeys, to whom I impart the knowledge of each new customer’s data one by one. I call upon them only if you are a repeat customer and once I’m done with the data… the monkey gets it. Except that’s all lies, obviously. Here is the reality, it’s not as exciting –
‘Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers’
Your data will not be kept forever, however, if you have bought something from the shop, I will have to keep a record of your purchase to show off to the tax office and prove what’s going on with my business. It will not be kept longer than necessary though.
I am not in the habit of sharing the data I have collected with other businesses, none of that - ‘If you are interested in hearing about offers or products from our partners/affiliates or Bob from down the road who has set up an online shop and wants to borrow my list of customers’ - rubbish here. I object to this practice. No one wants to hear from random companies, including me, so never, ever will I give your info away on purpose. I’ll only share your data if for some reason it is required by local legal authorities and it’s my head on the block if I don’t. I doubt this will happen.
If I do make a change, I’ll let you know if any updates concern you personally such as if any way ABP stores or uses data changes. For example, if I decide to sell off your personal data to the highest bidder …just kidding! I wouldn’t do that to you. 😉
Thanks for reading anonymous person, I hope you are now enlightened. Your privacy is ensured. Good day to you.